The global credit crisis exposed the weaknesses inherent in the risk management and IT infrastructures employed by banks. Learn how these weaknesses can be overcome to increase competitiveness and reduce risks. VIEW SUMMARY

Successful relationships with customers in the digital world are high-trust relationships. This white paper looks at how the banking industry distracted itself by failing to put the interests of the customer at the heart of their operations. VIEW SUMMARY

Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behaviour are placing unprecedented demands on the banking industry.This white paper looks at the importance of customer-centric banking within a highly regulated industry. VIEW SUMMARY

Anti-Money Laundering (AML) operations had been regarded as a cost of doing business by the majority of financial institutions. This white paper reviews the current AML challenges that the banking industry faces. VIEW SUMMARY

This webcast looks at the risk measurement, portfolio valuation and modeling assumption changes that the financial industry is undergoing as a result of the 2008 crisis. VIEW SUMMARY

Fraud is a significant and evolving challenge for the financial industry, costing an estimated five to eight percent of revenue per annum. This white paper analyses the challenges that the financial industry faces when combating fraud. VIEW SUMMARY

The wealth of most investors contains both financial assets as well as non-financial assets. This white paper defines shadow assets as (mostly) non-financial and non-tradeable assets that are exogenous to the investor’s asset allocation decision. VIEW SUMMARY

Producing and manage contracts, legal agreements, documentation and corporate policy manuals is critical for every legal team. Failure to adequately manage these documents and control their content can lead to a variety of risks including loss of employee productivity, legal judgments and customers. VIEW SUMMARY

Challenges associated with cleaning metadata from documents and protecting law firms from the inadvertent disclosure of proprietary information are discussed. Also, key questions in developing risk management policies and deploying technologies to protect confidentiality as it pertains to metadata. VIEW SUMMARY

This glossary is designed to support back and middle office resources in dealing with know your client (KYC), anti-money laundering (AML), Foreign Account Tax Compliance Act(FATCA) and client on-boarding. VIEW SUMMARY