Successful relationships with customers in the digital world are high-trust relationships. This white paper looks at how the banking industry distracted itself by failing to put the interests of the customer at the heart of their operations. VIEW SUMMARY

Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behaviour are placing unprecedented demands on the banking industry.This white paper looks at the importance of customer-centric banking within a highly regulated industry. VIEW SUMMARY

Anti-Money Laundering (AML) operations had been regarded as a cost of doing business by the majority of financial institutions. This white paper reviews the current AML challenges that the banking industry faces. VIEW SUMMARY

Fraud is a significant and evolving challenge for the financial industry, costing an estimated five to eight percent of revenue per annum. This white paper analyses the challenges that the financial industry faces when combating fraud. VIEW SUMMARY

Adopting the Internal Model Approach (IMA) has given banks the ability to reduce their market risk exposure. This white paper reviews the benefits of IMA, points out the challenges of IMA implementation and looks at the various options available to limit resource expenditure. VIEW SUMMARY

This white paper sets out developments in key jurisdictions, and explores the common themes which are emerging from increasing levels of mis-selling litigation worldwide. It looks at emerging trends and strategic considerations. VIEW SUMMARY

Litigation that has been generated from LIBOR manipulation has seen a large number of interest rate swap (IRS) mis-selling claimants amend their pleas. This white paper reviews such cases and their outcomes. VIEW SUMMARY

This white paper reviews a number of new private equity updates, such as the ‘Patent Box’ regime, the London Stock Exchange's new High Growth Segment and restrictive covenants. The facts and issues of each update are discussed and analysed in detail. VIEW SUMMARY

Margin lending has given individuals and corporate borrowers the opportunity to finance investments with the use of asset backed portfolios. This white paper analyses the structure of margin lending and its various risks. VIEW SUMMARY

The global credit crisis of 2007 caused extreme volatility within the financial system and exposed weaknesses within risk management practices. This white paper reviews the various steps banks are taking to improve their risk management techniques, looking at the benefits and pitfalls of each. VIEW SUMMARY