Your aging middle and back office systems are huffing and puffing, trying to keep up with high volumes and growing complexities. One add-on solution refuses to communicate with another. Multiple vendors and a throng of employees somehow keep the pieces moving, but not very quickly and not very cost-effectively.
Replacing the system brings on fears of business disruption, a lengthy implementation, runaway budgets and loss of clients. Still, with your current system ready to breathe its last, the risk of not investing has long outweighed the perceived safety of the status quo. Don’t forget, consolidating and automating your middle-to-back-office solution speeds up your time to value too.
Based on 2021 industry research by Acuiti, as well as the FIS Readiness Report, you’ll find plenty of support for a move to AI-powered cloud computing, a modular approach that ensures budgetary control, and the Business Process as a Service (BPaaS) outsourcing of routine, non-strategic activities.