The pitfalls of out-of-the-box surveillance

Trade surveillance is as much about anticipating what may come as it is about spotting the issue at hand and resolving it. Technological complacency and delays in adopting new technology are pertinent issues challenging the financial services industry today.

In the Covid-19 era and beyond, surveillance is and will be complex and ever-evolving. For a surveillance programme to be effective, it must be able to process increasing volumes of data, integrate that data across multiple platforms and devices, and recognise patterns in that data worthy of further investigation. Disparate tools and a pick and-
mix approach will not suffice.