Case study: Implementing ERP systems with user-friendly, web-based procurement

It was vital to Birmingham International Airport (BIA) that a system was selected that supported their core business processes. BIA’s Financial Systems Manager, Jane Clarence, highlights some of the problems with their previous system: “For us in the finance function, data extraction was a big problem. To produce reports, we were having to output the data, re-format it and insert it into Excel.” This case study details how overcoming such labour-intestive workflows resulted in the implementation of a brand new ERP system.