Resilience Playbook – OpRisk Global 2021

Without a doubt, 2020/2021 has been the most volatile and precarious year in recent history. For the first time, all organisations faced significant challenges to business continuity and felt the immediate impact of decentralisation.

Traditionally demanding a predominantly centralised operating environment, the finance industry was faced with significant changes to its long standing and robust security and controls practices. Acting as a catalyst for operational resilience, once a primarily UK and European initiative, this suddenly became the key priority of every CRO and regulator across the globe, fervently juggling to maintain operations, mitigate operational risk losses, ensure brand trust and remain compliant.

Gain insights from’s 2021 OpRisk Global event formulated into this Resilience Playbook.