Exploring an integrative records management approach

Most organisations have embraced, or are in the process of embracing, the need for some form of suitable, high-quality records management (RM) solution. Integrating a full-blown enterprise search framework into a RM solution carries a great deal of potential for better overall knowledge management.

This kind of highly efficient, integrative RM approach can lead to enhanced competitiveness, more agility to meet specific customer needs, minimized legal risks and better positioning for higher profits.