Preparing for uncertainty: Technology as an enabler of change in the current climate

To investigate the impact of recent changes on business, Microsoft Dynamics® commissioned a comprehensive survey of 500 directors of UK companies with between 50 and 1,000 employees. The survey assessed respondents’ attitudes to change, the effect that change has had, and will have, on their organisations in the current climate. This white paper will draw on these results, business commentary and case studies to explore the importance of change in the current climate, the different ways that UK businesses approach change and best practice on how to facilitate successful change in your organisation. Clearly, Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) technology can facilitate change in a business, delivering a flexible platform that helps decision-makers understand what their options are, how their actions will affect their company and helping them commit to those actions quickly.